How do I cancel my membership?

We’re sorry to hear that you’ve decided to end your KAL membership.

If you are a monthly member or have completed your minimum contract period, you just need to email our Customer Service Team at contact.centre@kal.org.uk, giving 30 days’ notice.

Please do not cancel your Direct Debit until we have confirmed your cancellation via email, as this could affect your access to the centre or result in additional fees.