From time to time, we do share data with different organisations to help us deliver our services. This article explains when we share your person data, who with, where that data is stored and why we share that data.
Data processors
Data processors act on our instruction as a data controller to process personal data. We use data processors to fulfil specialist tasks we don’t perform internally.
| Organisation | Storage Location | Processes | Why we share your personal data |
| BRS Golf Limited | United Kingdom, Europe, United States (Compliant with EU Model Clauses) | When you join a membership scheme.
When you purchase products or book. |
Data storage and back up
Web applications Golf bookings and member management system |
| Gladstone MRM Limited | United Kingdom, Europe | When you sign up for a membership or subscription
When you participate in our Health and Wellbeing programmes When you purchase products, book activities, courses or events |
Data storage and back up
Web applications Leisure management system |
| United Kingdom, Europe, United States (Compliant with EU Model Clauses) | When you use our websites | When you use our websites | |
| GymSales Software Pty Ltd | United States (Compliant with EU Model Clauses) | When you enquire about a product, service or membership | Data storage and back up
Web applications |
| Halo Service Solutions Limited | Europe | All processes | Data storage and back up
Web applications |
| Kirklees Council | United Kingdom | When you enquire about a product, service or membership
When you sign up for a membership or subscription When you participate in our Health and Wellbeing programmes When you purchase products, book activities, courses or events Health & Safety incident reports Customer comments, complaints and compliments |
Data storage and back up
Communication system for instant messaging and voice/video calls Hosting services |
| Microform Imaging Ltd | United Kingdom, Europe | When you sign up for a membership or subscription
Health & Safety incident reports |
Data storage and back up
Web applications |
| Microsoft Corporation | United Kingdom, Europe | When you enquire about a product, service or membership
When you sign up for a membership or subscription When you participate in our Health and Wellbeing programmes When you purchase products, book activities, courses or events Health & Safety incident reports Customer comments, complaints and compliments |
Data storage and back up
Communication system for instant messaging and voice/video calls Hosting services Document storage Email system Web applications |
| Refer-All | United Kingdom, Europe | When you participate in our Health and Wellbeing programmes | Data storage and back up
Web applications Reporting services |
| Right Directions & 4Global Consulting Ltd | United Kingdom | Health & Safety incident reports | Data storage and back up
Web applications Reporting services |
| Salto Systems, S.L. (Trading as Vintia) | United Kingdom,
Europe |
When you purchase products, book activities, courses or events | Data storage and back up
Web applications Ticketing systems |
| SmarterPay Limited | United Kingdom | When you sign up for a membership or subscription | Processing of Direct Debit Instructions |
| TicketSource Limited | Europe | When you purchase products, book activities, courses or events | Data storage and back up
Web applications Ticketing systems |
| The University of Huddersfield | United Kingdom, Europe | When you sign up for a membership or subscription which is in partnership with the University of Huddersfield.
Customer comments, compliments and complaints.
|
Membership administrative services
Sales, bookings and attendance information Customer comments, compliments and complaints.
|
While these are our current data processors, based on our operational requirements we may temporarily or permanently change these data processors.
Is your personal data transferred outside of the European Economic Area (EEA)?
We’re based in the UK and mainly use UK and European Economic Area (EEA) based services but sometimes your data may be transferred outside the EEA. If we do so, we will make sure suitable safeguards are in place, for example by using contractual agreements or the use of approved frameworks (such as International Data Transfer Agreements templates).