Who we share data with

From time to time, we do share data with different organisations to help us deliver our services. This article explains when we share your person data, who with, where that data is stored and why we share that data.

Data processors

Data processors act on our instruction as a data controller to process personal data. We use data processors to fulfil specialist tasks we don’t perform internally.

Organisation Storage Location Processes Why we share your personal data
BRS Golf Limited United Kingdom, Europe, United States (Compliant with EU Model Clauses) When you join a membership scheme.

When you purchase products or book.

Data storage and back up

Web applications

Golf bookings and member management system

Gladstone MRM Limited United Kingdom, Europe When you sign up for a membership or subscription

When you participate in our Health and Wellbeing programmes

When you purchase products, book activities, courses or events

Data storage and back up

Web applications

Leisure management system

Google United Kingdom, Europe, United States (Compliant with EU Model Clauses) When you use our websites When you use our websites
GymSales Software Pty Ltd United States (Compliant with EU Model Clauses) When you enquire about a product, service or membership Data storage and back up

Web applications

Halo Service Solutions Limited Europe All processes Data storage and back up

Web applications

Kirklees Council United Kingdom When you enquire about a product, service or membership

When you sign up for a membership or subscription

When you participate in our Health and Wellbeing programmes

When you purchase products, book activities, courses or events

Health & Safety incident reports

Customer comments, complaints and compliments

Data storage and back up

Communication system for instant messaging and voice/video calls

Hosting services

Microform Imaging Ltd United Kingdom, Europe When you sign up for a membership or subscription

Health & Safety incident reports

Data storage and back up

Web applications

Microsoft Corporation United Kingdom, Europe When you enquire about a product, service or membership

When you sign up for a membership or subscription

When you participate in our Health and Wellbeing programmes

When you purchase products, book activities, courses or events

Health & Safety incident reports

Customer comments, complaints and compliments

Data storage and back up

Communication system for instant messaging and voice/video calls

Hosting services

Document storage

Email system

Web applications

Refer-All United Kingdom, Europe When you participate in our Health and Wellbeing programmes Data storage and back up

Web applications

Reporting services

Right Directions & 4Global Consulting Ltd United Kingdom Health & Safety incident reports Data storage and back up

Web applications

Reporting services

Salto Systems, S.L. (Trading as Vintia) United Kingdom,

Europe

When you purchase products, book activities, courses or events Data storage and back up

Web applications

Ticketing systems

SmarterPay Limited United Kingdom When you sign up for a membership or subscription Processing of Direct Debit Instructions
TicketSource Limited Europe When you purchase products, book activities, courses or events Data storage and back up

Web applications

Ticketing systems

The University of Huddersfield United Kingdom, Europe When you sign up for a membership or subscription which is in partnership with the University of Huddersfield.

Customer comments, compliments and complaints.

 

Membership administrative services

Sales, bookings and attendance information

Customer comments, compliments and complaints.

 

While these are our current data processors, based on our operational requirements we may temporarily or permanently change these data processors.

Is your personal data transferred outside of the European Economic Area (EEA)?

We’re based in the UK and mainly use UK and European Economic Area (EEA) based services but sometimes your data may be transferred outside the EEA. If we do so, we will make sure suitable safeguards are in place, for example by using contractual agreements or the use of approved frameworks (such as International Data Transfer Agreements templates).