Your rights

Do you have to provide your personal data to us?

We have limited our collection and processing of your personal data to the minimum we require to meet our business objectives and fulfil any contractual obligations we have with you. We will clearly indicate, when collecting your personal data, any fields that are mandatory. If you do not provide these mandatory data fields, it may impact our ability to provide the services you are asking of us.

Do we use your personal data for any automated decision making and profiling?

We do not carry out automated decision making or profiling with personal data.

What are your rights under the data protection laws?

  • You have many rights as an individual under data protection laws. They don’t apply in all circumstances and in those circumstances, we will advise you as such if you choose to use your rights. Your rights are:
    • The right to be informed about your personal data that we process.
    • The right to request access to your data. As well as information about how we use it.
    • The right to have personal data corrected if it is inaccurate or incomplete.
    • The right to have your personal data erased.
    • The right to restrict processing of your personal information.
    • The right to data portability. That is the right to move, copy or transfer your personal data.
    • The right to object to processing of your personal data.
    • Rights in relation to automated decision making and profiling where this will produce legal effects or significantly affect you.

 

If you would like to exercise any of your rights, please contact us.

Your right to object

You have the right to object to certain purposes for processing your personal information. Where we process for direct marketing purposes and certain reasons based on our legitimate interests. If you wish to exercise these rights, you can contact us via the details below and we will advise you of the impact in exercising this right.

If you wish to exercise these rights you can contact us.

Your marketing preferences

We may use your contact details such as your address, phone number(s), email address or social media to contact you according to your marketing preferences. You can stop our marketing at any time by following the instructions in the communication, from your account preferences areas of our website(s) or by contacting us on the details below.

We won’t ever share your details with third parties for their own marketing purposes.

You can amend your marketing preferences by contacting us.

Withdrawing your consent

Where we ask for your details for marketing purposes we will do so based on your Consent and this is entirely optional. You may opt-in or out at any point by contacting us. Our marketing communications will always provide you with data how to opt out of future messages.

You can withdraw that consent at any time by contacting us.

Service messages

Regardless of your marketing preferences, in some cases we may need to contact you to discuss any contracts, bookings, services, or products you have purchased. These are considered service messages. We will endeavour to contact you via your preferred methods of contact but in some cases, we may need to contact you via other methods you have provided us.

Examples of the type of service messages we may send (the list is not limited to these):

  • If we must cancel a class, you are booked on to due to instructor absence, where we cannot obtain the services of another instructor.
  • Where we unexpectedly need to close one of our facilities due to an unexpected maintenance issue.